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Our Services for Participants

Public Partnerships’ services help make it easier for you to take control of your services and care.

Here’s How:


Using BetterOnline™, you can:

  • Manage your allocated budget
  • Purchase goods and services
  • Enroll easier using pre-populated forms
  • Have 24/7 access to your allocated budget information

Public Partnerships's BetterOnline web portal provides participants with the information they need, 24/7. BetterOnline helps participants manage their allocated budgets, purchase goods and services, and view their real-time budget reports whenever they want.

BetterOnline also allows pre-population of participants' and their workers' enrollment forms so they have to enter general information, like the participant's name, only once.

Spending Reports

Public Partnerships will send you a monthly spending report that show your:

  • Monthly budget
  • Monthly self-direction expenses
  • Amount of services used and the amount of services you are approved for
  • Yearly budgeted amount, by service type

World-Class Customer Service

Our professionally trained Customer Service Representatives are available to assist you six days a week.

Training for Participants

Public Partnerships provides online and in-person training to help make sure you feel ready to direct your services. You’ll get participant handbooks and manuals with helpful tips and reminders to use as a reference at home.

Easy Timesheet Options

Our electronic timesheet entry options adapt to individual needs; you get the choice of the BetterOnline™ web portal as well as our new Time4Care™ mobile application and phone options.


Participant Blog

Social Media

PCG Public Partnerships on Facebook

What participants are saying


 I am very appreciative of Public Partnerships's services and the CD-PASS service option. The program has helped my quality of life tremendously. 


 When life changes, you find it hard to have someone tell you what to do, how to do it, when to do it, depending on others to make your choices for what you do is not good. Public Partnerships has changed that for me by letting me manage my own life. 


 I am 100% satisfied with my employee. My life style has improved so much. She takes care of me and has improved my life. 


 I very much like having the ability to choose and hire my own help. I'm not at the mercy of agencies. I set my own hours that work for me. 


 Participant-direction gives me and my family opportunity to make decisions, get help with decisions, and get help where it is needed for my needs and freedom.


 It is amazing how much Participant-direction has helped me.