Need a Verification of Employment (VOE) document? 11. May 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) Need a Verification of Employment (VOE) document? If you are Individual Provider, you can contact the call center and request your VOE to be faxed or mailed to you. Third party entities can also request a VOE on your behalf via fax (1-855-901-6904) or mail. Please feel free to contact the call center for more information.
Planning to go on Vacation? 21. April 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) Check your Paid Time Off (PTO) balance online and claim your PTO hours using your IPOne account whenever you need to! Call IPOne Customer Service at 844-240-1526 for assistance.
Need to obtain a copy of your 2019 W2? 9. April 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) IPOne portal is your source, you can download a copy of your W2 directly from the IPOne portal. Please call IPOne call center 844-240-1526 if you need assistance getting a copy of your W2 form.
Beginning in April 2020, IPOne will be able to process Difficulty of Care forms. 24. March 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) Beginning in April 2020, IPOne will be able to process Difficulty of Care forms. If you and your client live together, you could be eligible for the Difficulty of Care income exclusion as outlined in IRS Notice 2014-7. Visit the DSHS website to learn more about Difficulty of Care Payments.
Deductions for Washington's Paid Family Leave and Medical Leave began in July 2019, and appear on your Earnings Statements 10. March 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) Deductions for Washington's Paid Family Leave and Medical Leave began in July 2019, and appear on your Earnings Statements. The Paid Family and Medical Leave program is an insurance benefit passed by the Washington Legislature available to workers in Washington. For more information about Washington Paid Family & Medical Leave, visit the website at www.paidleave.wa.gov or call 833-717-2273 to speak with program staff. See the flyer How to Read your Earnings Statement for more information about these deductions.
Did you know that you need to send a W-4 each year if you wish to claim an Exempt Federal Income Tax (FIT) status? 25. February 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) If you do not renew your Exempt status, your income tax could be withheld at the highest rate. A copy of the newly revised 2020 W-4 form can be found here.
REMINDER: On January 1, 2020 a new hourly rate for IPs will be effective. 10. February 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) REMINDER: On January 1, 2020 a new hourly rate for IPs will be effective. View the Wage Table in the 2019-2021 DSHS SEIU Collective Bargaining Agreement for more information. Don't forget, the rate will apply to dates of service worked after January 1, 2020, so the new rate will appear on Earnings Statements for the January 31, 2020 payday.
Find a mistake after you were paid? Don’t wait! Fix the mistake with a timesheet adjustment. 27. January 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) Our call center agents are ready to help you to make sure your adjustment is done correctly. Please call 844-240-1526.
Have you recently moved? Please take some time to update your address. 14. January 2020 Admin WA Individual ProviderOne (IPOne), Training Page (0) Have you recently moved? Please take some time to update your address. Simply log in to your BetterOnline web portal or contact IPOne Customer Service at 844-240-1526 to ensure your mailing address is current.
Did you Know? How to set up Direct Deposit 16. December 2019 Admin WA Individual ProviderOne (IPOne), Training Page (0) Did you know that Providers can set up and update Direct Deposit through IPOne portal? PPL will verify your bank account information by completing a prenote process. A paper check will be mailed to your address on file until the bank account information is verified, which completes Direct Deposit set-up. For more information see "How to Set up a Payment Preference" in your Training Manual.