On behalf of the Department of Health Care Policy and Finance (HCPF), PCG Public Partnerships would like to inform you that HCPF has received approval from the Centers for Medicare and Medicaid Services for amendments made to four Home and Community Based Service (HCBS) Medicaid Waiver programs effective August 1, 2016. 

The Brain Injury Waiver, Community Mental Health Supports Waiver, Elderly, Blind, and Disabled Waiver and the Spinal Cord Injury Waiver received approval to remove the Agency with Choice model from Consumer Directed Attendant Support Services. 

Waiver participants utilizing the Agency with Choice model are to transition to the approved Fiscal Employer Agent model by August 31, 2016. Public Partnerships is committed to your success and will continue to support you through this transition process. Please contact your PSS or PPL customer service at 1-888-752-8250 to check on the status of your enrollment to the new Fiscal Employer Agent (FEA) model.

Employee Handbook Now Available: Please find PPL’s updated employee handbook under Employee Forms & Information

Please click here to download the Employee Handbook.

Click here to read information regarding Overtime and Where to Find Information on Overtime in IPOne. For additional questions, please contact the IPOne Call Center.

Hot Tip of the Month

When you discover there is a mistake on your Paper timesheet DO NOT send in another timesheet unless directed by the call center. The second timesheet for the same pay period may be denied as a duplicate. The call center must make all paper timesheet corrections.

PCG Public Partnerships is conducting a survey to better understand how we are meeting your needs and what improvements can be made.  Please provide us with feedback on your experience with us and your CD-PASS services.

https://www.surveymonkey.com/r/OKCDPASS2016

Please call 1-877-908-1752. Please have your attendant’s information ready.  If possible, call with the attendant present.  A representative will enter the information and mail you a pre-populated employee packet.

Please be aware that our office has moved. our new mailing address is:

PCG Public Partnerships

PO BOX 98698

Seattle, WA 98198

United States Congress repeals the Advanced Earned Income Tax Credit (AEIC). Please note that the Earned Income Credit still exists. The tax credit may be claimed on IRS Form 1040 at the end of the year when you file your annual tax return. For more information please read the statement in the "Optional" section on this page.

Attention Providers, PCG Public Partnerships is now Going Green…and Helping You Go Easy! If you would like to stop receiving paper remittance advices and like to view them online via the PCG Public Partnerships Web Portal, please contact customer service at (866) 896-0040.

Most providers and members, or their representative, choose eTimesheets. You can too! It’s simple. Just click on the link below to enter your hours. 

The PCG Public Partnerships Web Portal checks the timesheet for errors and shows you any information that needs correction. Once you submit the eTimesheet, the member or your employer can approve it online too. Using eTimesheets helps ensure that your timesheets won’t be delayed because of avoidable errors. 

If you need help call PPL’s Customer Service team at 1-855-388-4097. Click here to submit e-Timesheets.